Contact Us
Got a question about one of the casinos not on Gamstop we've covered, spotted something that needs updating, or want to flag an issue with a listing? This page explains how to reach us and what we can (and can't) help with.
How to reach us
The best way to contact No Gamstop Casino is by email at [email protected]. Send us as much detail as you can — the brand name, the page you're referring to, and what you noticed — and we'll get back to you as soon as we're able to look into it.
We read every message, though response times can vary depending on volume. We're not a live support desk and we don't represent any individual casino, so we can't process withdrawals, resolve account disputes or answer questions about a specific deposit or bonus credited to your account. Those queries need to go directly to the casino's own support team.
What we can help with
- Corrections or updates to information about a casino, bonus or payment method listed on the site
- Questions about how we research and rate non Gamstop casinos
- Suggestions for a brand you think deserves a review
- General feedback on the site or a particular article
- Reports of broken links, outdated offers or inaccurate details
What we can't help with
We're an independent comparison site, not an operator, a payment processor or a regulator. That means we're not able to:
- Access or manage your account at any casino listed on this site
- Speed up or intervene in a withdrawal, deposit or bonus dispute
- Verify your identity documents on a casino's behalf
- Advise on individual tax, legal or financial circumstances
If you're dealing with any of the above, contact the casino's support channel directly — most list an email address or live chat on their own site.
If gambling has stopped being fun
If you're concerned about your own play, or someone else's, we'd rather you found support than kept scrolling for offers. Our Responsible Gambling page covers the tools and organisations available, including how self-exclusion schemes work and what to consider before signing up anywhere new. This applies whether you're playing at a UK-licensed site or one of the casinos not on Gamstop we cover here.
Feedback on our reviews
Our rankings are built from research into things like RTP disclosures, licensing, game libraries and payment terms — you can read the full method on our best online casinos UK page. If you've had a direct experience with a brand we've featured, good or bad, that feedback is genuinely useful and helps us keep future updates accurate. We're not able to act on anonymous star ratings or unverifiable claims, so the more specific the message, the more useful it is.
Before you get in touch
A few quick checks that often save time:
- Check the casino's own terms page — welcome offers, wagering requirements and payment limits are set by the operator, not by us, and can change without notice
- Look at our About Us page if you want to understand how the site operates and how we approach reviews
- Read our Terms and Conditions if your query relates to how the site itself is used
Reach out whenever something needs clearing up. We'd rather correct an error quickly than leave outdated information on the site.